- Pro-Tec Fire Services

Who to Contact
Human Resources	humanresources@protecfire.com
Payroll	payroll@protecfire.com
W4/W2/paycheck or payroll questions	payroll@protecfire.com
Job Requisitions & Postings, Job Flyers	humanresources@protecfire.com
New Hires: New Hire Onboarding, Letters of Hire, Applications	humanresources@protecfire.com
JJ1015’s (new, terminations)	payroll@protecfire.com & humanresources@protecfire.com
Leaves of Absence requests, including JJ105 for LOA *Employee to talk to the Fire Chief first	humanresources@protecfire.com
Exit Interviews	Employee will be contacted by HR (no longer by Fire Chief)
Pro-Tec Websites Passwords/Access Website issues Social Media	bchandonais@protecfire.com
Insurance Questions Contact insurance company for specific benefit questions COBRA Information sent upon termination of employment from carrier	humanresources@protecfire.com
Commercial Insurance Certificates (COIs) Vehicle Insurance Cards	humanresources@protecfire.com
Work Injuries/Vehicle Accidents/Workers Comp Employee to contact Fire Chief first Fire Chief to inform Regional Chief and HR *Follow policy on website	humanresources@protecfire.com
Labor Law Posters/E-Verify Posters, Etc.	humanresources@protecfire.com
American Express	hmcgillcahak@protecfire.com
Canadian Payroll/Credit Card/AP	hmcgillcahak@protecfire.com
Bill.com/Payables	skoga@protecfire.com

Email Kourtney Keberlein

Email Stephanie Koga

Forgot Password

E-mail Beth Chandonais

E-mail Bill Hershman

E-mail Heidi McGill-Cahak

E-mail Kate DeSmidt

E-mail Dan Diehl

E-mail Dave Holmes

Dignitary Visits

Our staff supports the safety and security needs of dignitaries visiting MAA.
Chief will represent the MAA at planning meetings and in Secret Service Command posts,
acting as the liaison between airport operations and the command post.

Public Relations

We will provide public relations for the airport, as it pertains to aircraft rescue firefighting.
This would involve duties including conducting tours for the general public, maintaining membership
with local Fire Chief and Firefighters’ organizations, and providing courtesy fire prevention inspection
for airport tenant operations.

Grants

We will use our expertise and our contacts to research and secure grants for the
airport to purchase needed equipment.

Honor Flights

Our staff will assist with Honor Flight, as they move through the terminal when they arrive
in the morning and again when they return in the evening.

Honoring Fallen Heroes

Pro‐Tec has a long history of honoring our Fallen heroes when they return home. When a Fallen Hero is
brought home through the airport, our staff will pay the proper respects to the Fallen Hero and their family.
We will also make our staff available to assist the family with anything they need.

Wildlife Management

We will conduct assessments during daily airfield inspections.
We will respond when directed by airport operations or the traffic control tower to a report of
wildlife on the airfield.
We will take appropriate actions as outlined in the Wildlife Airport Management plan.
We will create a plan to reduce the risk of wildlife coming into contact with aircraft.

Storm Water Pollution Prevention Program

WE WILL ASSIST IN Storm Water Pollution Prevention Program at each location by inspecting
storm water retention ponds and drainage systems.
If requested, we will take over responsibility for Storm Water Pollution Prevention Program

Incident Command Training

We will conduct FEMA and State-approved Incident Command System training
for airport staff and tenants.
All training will ensure that the airport meets the appropriate federal guidelines.

Fire Extinguisher Training

We will provide fire extinguisher training for airport staff and tenants, ensuring that all participants
know how to operate a fire extinguisher safely and quickly.
Additionally, should the airport not have a fire extinguisher training burn trainer, we will work with
the airport to secure on through grants or another source.

Fire Extinguisher Inspections

We will inspect all fire extinguishers on the airport monthly or as needed.
We will either replace a faulty extinguisher with one provided by the airport or we will contact the fire extinguisher
contractor directly to re‐service the extinguisher.

Fire Prevention Inspection and Programs

We will conduct periodic fire prevention inspections at all airport facilities, noting any deficiencies, all of which will
be reported to Airport Administration for correction.
We will conduct fire prevention programs for the airport staff and tenants throughout the year.
We will implement seasonally based programs, targeted at hazards common for each season.

Local Area Community and Technical Colleges

Chief will work to build our partnership with Local Area Community and Technical Colleges.
Teaching students in the Fire Science Technology programs about Airport Rescue Firefighting and high expansion foam systems.

Community Emergency Response Team Training (CERT)

Our staff facilitates and provides training to airport staff and community volunteers on what to expect
when on airport grounds, especially on the air side.

Automatic External Defibrillator Inspections

We will inspect Automatic External Defibrillators (AED) in the airport terminal and airport‐owned facilities on a weekly basis.
All inspections will be logged in our daily activity log, as well as in the inspection documentation for the AED.
When we identify one that needs to be serviced, we will report it to Airport Administration for immediate correction.

First Aid / CPR / AED Training / Stop the Bleed

We will provide airport staff and tenants CPR, First Aid and Stop the Bleed training including how to use an Automatic External Defibrillator (AED),
making use of either American Heart Association or American Red Cross training materials.
We will also offer disaster preparedness training as requested.

Community Emergency Response Team (CERT) Training

We will facilitate and train airport and community volunteers on how to respond to emergencies on the airport and in the community.

NOTAMs

Our staff will manage the airport’s NOTAM program, in accordance with Part 139.339.
We will call flight service or use the automated NOTAM system to post NOTAMs, as directed by Airport Administration

Fuel Farm / Mobile Fueler Inspections

We will inspect fueling agents that operate on the airport.
We will also inspect fuel farms and mobile refueler units to ensure compliance with FAR Part 139.321, (d).

Airport Self-Inspection Program Compliance

We will conduct airfield inspections in accordance with Part 139.327, documenting the
inspections on the forms prescribed by the Airport Certification Manual.

Triennial and Table-Top Exercise Planning

We will plan, coordinate, and conduct all training exercises prescribed by part 139 and by the Airport Emergency Plan.

Airport Emergency Plan Review

We will review the Airport Emergency Plan annually to ensure that it is accurate and up to date.
We will conduct a Table‐Top exercise for all agencies identified in the plan.
Training will be documented in a manner deemed acceptable by the FAA.