About Us

Experienced Airport Firefighting


For over 40 years, Pro-Tec Fire Services has offered long-term, contracted Aircraft Rescue Fire Fighting (ARFF) services to our customers throughout the United States and Canada.

As the first to offer contracted Aircraft Rescue Fire Fighting services, we served as pioneers in the ground breaking market.

It was in 1974 that we negotiated and commenced our first contract for ARFF services, under the guidance and vision of Norm Watermolen, at Green Bay Austin Straubel International Airport (GRB) in Brown County, Wisconsin.

To this day, Pro-Tec still provides services to Austin Straubel International Airport, as well as to over 20 other airfields.

Our company’s reputation is built on the solid, long-term professional relationships that we’ve worked hard to build along the way. We are proud of the superior performance put forth by our professional staff. Our clearly defined set of core values, code of conduct and mission statement serves as a common base for our employees as well as an objective means for our clients to measure us by.


  • Fire training
  • Kalamazoo Team
  • Fire truck next to airplanes
  • MidAmerica Captain
  • Fire truck spraying

Mission Statement



“Pro-Tec Fire Services is committed to protecting life, property, and the environment
to those we serve through safe practices, teamwork and community service.”

Core Values



  • Safety

    Everyone goes home. No one gets hurt.

  • Service

    Delight your customer.

  • Efficiency

    Use available resources conservatively.

  • Excellence

    We strive to be the best every day.

Active Memberships





Meet Our Team



Carl Thiem

President
920-593-1720

E-mail Me
Bill Hershman

Senior
Vice President
920-593-1722

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Beth Chandonais

Director of Media Relations and Communications
920-593-1725

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Karen Cashman

HR Director
920-593-1721

E-mail Me
 
Heidi McGill-Cahak

Accountant
920-593-1727

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Dan Diehl

Western Regional
Fire Chief
405-314-7328

E-mail Me
Dave Holmes

Eastern Regional
Fire Chief
609-273-4456

E-mail Me
 

Recognizing Excellence

Staff Anniversary Dates


Our heroes demonstrate their extraordinary talent and skills 24 hours a day, seven days a week, 365 days a year. They bring remarkable skill and compassion to their work at Pro-Tec Fire Services, where they express their commitment to the well-being of the people we serve, their families and our community. Congratulations on your milestone work anniversary in 2020!

5 Years


  • Andrew Griffith – EVY
  • Anthony Barber – DSM
  • Boyd Lauber – BEC
  • Bradley Read – RFD
  • Brice Christensen – GRB
  • Christopher Powell – EVY
  • Dexter Galindo – SKF
  • Jason Servantius – MFR
  • Jeffery Herring – SKF
  • John Davis – OKC
  • John Deluna – BEC
  • John Williams – EVY
  • Jonathan Schlafer – ATW
  • Juan Cardona – SKF
  • Justin Strassburger – GRB
  • Kim Anderson – BEC
  • Kyle Van de Kamp – YWK
  • Marcos Perez – BEC
  • Mark Clifton – DSM
  • Matthew Marcks – GRB
  • Quin Cayson – BLV
  • Richard Woodward – OKC
  • Robert Howell – EVY

10 Years


  • Gary Wunsch – ATW
  • Timothy Mullennax – OKC

15+ Years


  • Brian Smith – YXE
  • Darwin LaRiviere – YXE
  • Edwin Hall – LYH
  • Chet Bruette – GRB – 20 yrs
  • Jeffrey Lueck – GRB – 20 yrs
  • Scott Grimes – MFR – 20 yrs
  • Karen Cashman – Corporate – 20 yrs